If you’ve been searching for a reliable way to consult a doctor without sitting in a waiting room for hours, you’ve probably come across Doctiplus. This platform has quietly built a strong reputation in Mexico and Latin America as a practical, affordable alternative to traditional clinic visits. But what exactly is it, how does it work, and is it actually worth using? This guide answers all of that — and then some.
What Is Doctiplus?
Doctiplus is a digital health and telemedicine platform that serves as an intermediary between patients and medical professionals, allowing users to connect with licensed doctors for consultations, and helping doctors manage and reach patients more effectively.
It was founded in Mexico in 2017 with a straightforward but ambitious mission: make healthcare accessible to anyone, anywhere, at a price they can actually afford. It was officially established in Mérida, Yucatán, Mexico in 2019, and has since grown into a platform that prioritizes patient empowerment and doctor accessibility.
As a subsidiary of DesarrolladorSoft, Doctiplus leverages technology to streamline healthcare services, making it easier for doctors and patients to connect and manage health-related issues efficiently. The company operates out of Mérida, Yucatán, and its app is published on Google Play and the iOS App Store under the developer name Doctiplus S.A.S. (DesarrolladorSoft).
The platform is not a hospital, clinic, or medical provider. It’s a marketplace — one that connects you directly with licensed, certified doctors across dozens of specialties, lets you filter by price and location, and supports both video consultations and in-person appointment booking.
Doctiplus SAS de CV: The Company Behind the Platform
Doctiplus S.A.S. is registered at Calle 121 x 48 y 50 No. 368, 5 Colonias, 97280, Mérida, Yucatán, Mexico. The full corporate entity is commonly referred to as Doctiplus SAS de CV, operating under the DesarrolladorSoft technology group.
The company specializes in a range of services designed to enhance the patient experience, including telemedicine consultations, appointment scheduling, and electronic health records management. By utilizing advanced software solutions, Doctiplus empowers healthcare providers to optimize their practice management while ensuring that patients receive timely and effective care.
Dr. Adrian A. Santamaria is the visionary founder of Doctiplus, combining over 25 years of neurology expertise with digital innovation. He is a board-certified Neurologist and Sleep Medicine Specialist who completed his medical degree from The University of Texas Medical Branch in Houston in 2003, finished a Neurology residency at UTMB Galveston in 2007, and pursued a Sleep Medicine Fellowship at the Cleveland Clinic Foundation in 2008. His clinical background shaped the platform’s emphasis on genuine medical quality, not just convenience.
How Doctiplus Works: Step by Step
The experience on Doctiplus is designed to be simple enough for first-time users and powerful enough for people managing ongoing conditions. Here’s the full flow:
For Patients:
- Registration — Creating an account is free and takes only a few minutes. You provide basic profile information and verify your identity.
- Search for a Doctor — Doctiplus has an advanced search where the specialties of each doctor are shown, the doctors are shown according to their state location supported with a map, and doctors have ratings made by their patients which determine the quality ranking of each doctor.
- Set Your Budget — When you search for a medical specialist, you can determine the cost of the consultation you’d be willing to pay the doctor. Only the doctors who charge the cost per consultation you assign will appear in the list. This is what truly separates Doctiplus from most telemedicine services.
- Book and Consult — Choose between a video call, live chat, or in-person appointment based on your preference and the doctor’s availability.
- Receive Your Prescription — After consultation, doctors provide digital prescriptions as downloadable PDFs. Your medical history is stored in the platform’s electronic health record (EHR) system, accessible anytime and exportable as Word or PDF documents.
For Doctors:
Doctors register by creating a profile, submitting credentials for verification, and setting their own consultation fees and availability. The first 31 days are free. After that, a fee of $11 USD applies for every 25 in-person appointments scheduled. Video consultations carry an optional commission structure.
Medical Specialties Available on Doctiplus
One of the platform’s biggest strengths is the sheer range of specialists available. Doctiplus provides continuous access to over 2,021 certified doctors across 50+ medical specialties, available 24 hours a day, 7 days a week.
Specialties available through the Doctiplus app and website include:
- Gynecología (Gynecology) — pregnancy, fertility, childbirth, contraception, menstrual issues, vaginal infections, and lactation support
- Pediatrics — childhood vaccinations, infant feeding, common illnesses like chickenpox and measles
- General Medicine — headaches, fever, flu, allergies, hypertension, diabetes, thyroid issues, cholesterol
- Psychology — anxiety, stress, depression, self-esteem
- Nutrition — weight management, obesity, dietary plans, fasting guidance
- Dermatology, Cardiology, Urology, Sexology — specialist consultations without referrals
- Couples Therapy and Personal Training — wellness-focused support
The platform also lists internal medicine specialists such as Dr. Gabriel Fuentes Esparza, an Internista / Médico Internista practicing at Hospital Alta Especialidad Vita Medica in Mexico City, with a physical consultation price of 600.00 MXN. This reflects the platform’s broader doctor directory, which spans from general practitioners to highly specialized physicians across multiple Mexican states.
Key Features of the Doctiplus App
24/7 Doctor Access
With the Doctiplus app, you can chat with a doctor to resolve questions about your health problem, schedule a medical appointment with any doctor for the consultation cost you’re willing to pay, and receive immediate responses from medical specialists. The platform promises doctors available every day of the year, including weekends and holidays.
Free Weekly Message
One of Doctiplus’s most user-friendly features is the free weekly message system. Every registered user can send one medical question per week to a doctor at no cost. This feature serves as a bridge between free information and paid consultations, allowing patients to gauge whether they need a full consultation. For minor questions, this alone can save you the cost of a clinic visit.
Patient-Controlled Pricing
Rather than setting a fixed per-consultation rate, Doctiplus lets doctors set their own prices. The result is a platform where consultations start at $1 USD, and the entire structure of how you find and pay for medical care is genuinely different from what came before. Patients filter by price range, so you’ll only see doctors within your budget.
Hybrid Consultation Model
Unlike clinical service platforms, Doctiplus supports healthcare delivery through both online and in-person appointments, ensuring patients retain direct access to licensed providers. If you want to see a doctor face-to-face, you can book that too.
Electronic Health Records (EHR)
Your consultation history, prescriptions, and diagnostic notes are all stored securely in the platform. This means the next time you consult a doctor on Doctiplus, they can review your previous records to provide better-informed care.
Health Blog and Community
Doctiplus also includes a health blog where users can find information on health topics and articles related to nutrition, as well as community feedback tools that allow users to share medical experiences and rate health professionals to help other users find the right care.
Security and Data Privacy
All consultations are conducted on a HIPAA-compliant, encrypted platform with end-to-end security, using bank-level encryption to ensure personal and medical data remain completely confidential and protected.
Who Is Doctiplus For?
Doctiplus works well for a specific set of people. It’s not meant to replace emergency rooms or major surgical care — but for the vast majority of healthcare needs, it’s a genuinely practical option.
Patients who benefit most:
- People in rural or underserved areas of Mexico and Latin America who lack easy access to specialists
- Working professionals who can’t take time off for routine consultations
- Patients managing chronic conditions (diabetes, hypertension, thyroid) who need regular follow-up
- Individuals seeking gynecological, psychological, or nutritional consultations privately and affordably
- Anyone who wants transparent pricing before booking
Doctors and clinics who benefit:
- Independent practitioners looking to expand their patient base beyond geographic limits
- Smaller clinics seeking digital visibility without a large marketing budget
- Specialists who want to offer flexible remote consultations alongside their in-person practice
Doctiplus vs. Competitors
The platform mostly operates in Mexico and Latin America. While competitors like Teladoc and Amwell serve global audiences and have larger networks, Doctiplus focuses on Latin America, addressing local healthcare needs effectively.
Here’s how Doctiplus compares against major platforms:
| Feature | Doctiplus | Teladoc | Amwell | MDLIVE |
| Pricing Model | Patient sets budget | Fixed rates ($75-$150) | Subscription + per visit | $0-$89 per visit |
| Free Trial | 1 free message/week | None standard | None | None |
| In-Person Booking | Yes | No | Limited | No |
| Primary Region | Mexico / Latin America | Global | Global | USA |
| Language | Spanish + English | English primary | English primary | English primary |
| Doctor Network | 2,000+ certified | 50,000+ | 2,300+ | Board-certified |
The clearest advantage Doctiplus holds is the budget-flexible model. You’re not locked into a subscription or a flat fee determined by the platform. That makes it particularly valuable for patients who need care regularly but can’t afford US-style pricing structures.
Doctiplus App: Download and Availability
Available on Google Play, iOS App Store, and web browsers, Doctiplus ensures users can access healthcare regardless of their preferred device. The unified experience across platforms maintains consistency while adapting to each device’s strengths.
The Android app ID is com.desarrolladorsoft.doctiplus and it’s developed and maintained by DesarrolladorSoft / Doctiplus S.A.S. You can also access the full platform via browser at doctiplus.com — no app download required to get started.
Doctiplus operates globally across 50+ countries and serves patients in 33 US states internationally, providing consistent quality healthcare services with localized support and multilingual doctor options.
Limitations Worth Knowing
No platform is perfect, and Doctiplus has real limitations that are worth being upfront about:
- With around 10,000 patients and 2,000 doctors, it’s still growing compared to larger telehealth networks.
- Doctor availability outside Mexico can be limited, depending on specialty and language
- Doctiplus does not currently integrate with local health insurance plans, meaning you’ll likely be paying out of pocket
- The platform is newer, so onboarding can occasionally have friction for first-time users
- Emergency care is not the platform’s intended use case — serious symptoms still require in-person emergency treatment
The Future of Doctiplus
The telehealth space is evolving rapidly, and possible directions for Doctiplus include insurance and payer integration, AI triage and chatbots for preliminary symptom checking, wearable and device integration for syncing vitals from home devices, and regional expansion with features adapted to local regulations, languages, and healthcare infrastructure.
The platform is also exploring steps to extend its services beyond Mexico to more countries in Latin America, build partnerships with global healthcare providers for broader reach, and improve language support to serve multilingual audiences.
Frequently Asked Questions (FAQs)
What is Doctiplus and what is it used for?
Doctiplus is a telemedicine and digital health platform based in Mexico. It connects patients with certified doctors for online consultations via video or chat, in-person appointment booking, e-prescriptions, and medical record management. It’s used for everything from general medicine and gynecology to psychology and nutrition.
Who owns and operates Doctiplus?
Doctiplus is a subsidiary of DesarrolladorSoft, a technology company based in Mérida, Yucatán, Mexico. The corporate entity is registered as Doctiplus S.A.S. (also referred to as Doctiplus SAS de CV). The platform was founded by Dr. Adrian A. Santamaria, a board-certified neurologist with over 25 years of experience.
Is Doctiplus free to use?
Registration is completely free for both patients and doctors. Patients get one free message to a doctor every seven days. After that, you pay per consultation at a rate you set yourself during the doctor search. There’s no mandatory monthly subscription.
How does Doctiplus handle data privacy?
All consultations are conducted on a HIPAA-compliant, encrypted platform with end-to-end security, using bank-level encryption to ensure personal and medical data remain completely confidential and protected. Doctiplus also publishes a formal privacy notice (Aviso de Privacidad) on its website.
What specialties can I consult on Doctiplus?
Doctiplus covers 50+ specialties including gynecology, pediatrics, general medicine, cardiology, dermatology, psychology, urology, nutrition, sexology, and more. You can filter by specialty when searching for a doctor.
Is Doctiplus available outside of Mexico?
Doctiplus operates globally across 50+ countries and serves patients in 33 US states internationally. However, the doctor network is strongest in Mexico and Latin America, and Spanish-speaking users will find more options.
Can I book an in-person appointment through Doctiplus?
Yes. Unlike most telemedicine platforms, Doctiplus supports both virtual consultations (video and chat) and in-person appointment booking with doctors who have physical clinic locations.
How do doctors set their prices on Doctiplus?
Doctors set their own consultation fees and availability. Patients can filter their search by the maximum price they’re willing to pay, so only matching doctors appear in results. This transparency is one of the platform’s core differentiators.
What is Doctiplus SAS de CV?
This is the full legal name of the company operating the Doctiplus platform. “SAS de CV” is a Mexican corporate structure similar to a simplified stock company. The business is registered at Calle 121 x 48 y 50 No. 368, 5 Colonias, 97280, Mérida, Yucatán, Mexico.
Is Doctiplus a legitimate platform or a scam?
Doctiplus is a legitimate, functioning telemedicine service with over 2,000 certified doctors across 50+ medical specialties, available 24 hours a day, 7 days a week. It is not affiliated with any streaming or piracy service. It’s a real healthcare platform with licensed doctors, real reviews, and verifiable company registration.
Can I use Doctiplus for gynecology consultations?
Yes. Gynecology is one of the most active specialties on the platform. You can consult gynecologists about pregnancy, fertility, contraception, menstrual concerns, vaginal infections, lactation, and childbirth preparation — all via video or chat from home.
What happens to my medical records on Doctiplus?
After each consultation, your prescription and consultation notes are stored in the platform’s EHR system. You can access them at any time and export them as PDF or Word files. This gives you a portable, organized medical history you actually control.
Does Doctiplus work with insurance?
Currently, Doctiplus does not integrate with health insurance plans. You pay for consultations directly, which is why the patient-controlled pricing model is central to the platform’s value. The low floor on consultation costs makes it accessible even without coverage.
How does Doctiplus compare to going to a clinic?
Traditional clinic visits in Mexico involve travel, waiting times, administrative paperwork, and often opaque pricing. Doctiplus removes all of those friction points. You search, filter by budget, book, and consult in one flow. For non-emergency care, it’s faster, cheaper, and more flexible than most physical alternatives.
What is the Doctiplus app developer name?
The developer of the Doctiplus mobile app is DesarrolladorSoft, the parent technology company behind the platform. The app is listed on Google Play under the package name com.desarrolladorsoft.doctiplus.
